FAQs
before you pour
Petalume uses a higher ratio of fruit than a traditional shrub recipe. This creates a fruit-forward, naturally balanced mixer that’s vibrant and flavorful without being overly sharp or sweet. Our approach puts the fruit first, resulting in a shrub that’s easy to enjoy with just sparkling water and versatile enough for cocktails or alcohol-free drinks alike.
Each bottle of Petalume makes multiple drinks, depending on how you pour.
With a recommended 1 oz serving, most bottles yield approximately 8–10 drinks.
The recommended serving size is about 1 oz per drink, topped with sparkling water or mixed as desired.
Yes. Petalume is designed to be enjoyed simply with sparkling water. No additional ingredients are needed, though citrus or herbs make a lovely optional garnish.
Yes. Petalume shrubs are shelf stable and can be stored out of direct sunlight. While refrigeration is not required, we like to refrigerate ours to preserve freshness and flavor.
Refrigeration is optional. Gardenparty can be stored out of direct sunlight. We recommend refrigerating after opening for best quality. Our shrubs will last several months, are best enjoyed within three months, and are safe to drink for up to one year from their batch date.
- Supporting balanced, mindful eating habits
- Its role in traditional digestion-focused foods
- Being naturally low in sugar and alcohol-free
- Adding acidity that creates a satisfying, full-flavored drinking experience
Petalume is not a certified organic product. However, we prioritize sourcing from organic farmers whenever possible and use the highest quality produce available. Our focus is on thoughtful sourcing, flavor, and integrity.
Yes. Petalume is made in small batches, with hands-on care throughout the process to ensure quality and consistency.
Orders & shipping
sips, shipped safely
At Petalume, we take pride in the care and craftsmanship behind our small-batch, handmade products. If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery with your order number and a photo of the issue, and we’ll happily arrange a replacement or refund—return shipping included. Due to the artisanal nature of our products, we’re unable to accept returns or offer refunds on items that have been opened or used unless they arrived damaged. In rare cases, we may offer a refund, replacement, or store credit at our discretion based on the condition of the item, timing, and ability to restock. Approved refunds are issued to the original payment method; shipping fees are non-refundable except for damaged or incorrect items. By purchasing from Petalume, you agree to this policy, and we thank you for supporting small-batch, thoughtfully made goods.
At Petalume, each order is carefully prepared and typically ships within 3–7 business days, with slightly longer processing times during high-volume periods. Once shipped, you’ll receive a confirmation email with tracking information. We ship via trusted carriers, with delivery times and rates calculated at checkout based on destination and shipping method. Please double-check your shipping address before placing your order, as we’re unable to refund shipping fees for orders returned due to incorrect or undeliverable addresses. If a package is marked delivered but cannot be found, we’re happy to assist, though Petalume is not responsible for packages lost or stolen after delivery. If your order arrives damaged, please contact us within 7 days with photos so we can make it right.
Thank you for supporting small-batch, thoughtfully made goods
